AI for Beauty Businesses
Professional services / Commerce →Help beauty customers choose a useful next step.
Bring product information, treatment menus and appointment enquiries into a clearer customer journey for beauty retailers, salons and studios. Your staff keep control of advice and booking confirmation.
02 / THE PROBLEM
Product questions and appointment requests arrive together.
A beauty business may sell products and provide services from the same social account. Customers ask about treatment prices, session length, product use and weekend appointments. Your team has to separate a quick information request from an enquiry that needs a qualified staff member.
Missing details can create extra back-and-forth: which service, which location, and what day does the customer prefer? A clear intake process helps staff prepare a response without letting automated guidance become a personal treatment recommendation.
- “How much is a facial?”
- “How long is the appointment?”
- “Which branch offers this service?”
- “Can I come on Saturday?”
- “What is the cancellation policy?”
- “How should I use this product?”
03 / THE SOLUTION
An AI assistant built around your business.
TKO can organize your approved service menu, product descriptions, opening hours, branch information and appointment policies into an assistant. It can collect the service of interest, preferred branch, timing and contact information for your staff.
For skin concerns, allergies or a treatment’s suitability, the assistant should direct the customer to a qualified professional. Appointment requests need staff confirmation unless a separately agreed booking integration is implemented. Published product directions can be shared without presenting them as individual medical advice.
Explore AI Solutions04 / HOW IT WORKS
A clear path from question to next step.
Customer explores products or services
Asks about a treatment or appointment
Gets the approved menu and policy
Shares a service, branch and preferred time
Appointment enquiry is captured
Staff review and confirm the next step
05 / BUSINESS EXAMPLE
See the conversation take shape.
Illustrative workflow · fictional business information · no confirmed order or appointment.
Customer
Do you offer facials on Saturday and how long do they take?
Assistant
The sample menu lists a 60-minute facial, and Saturday is listed as an opening day. An appointment still needs confirmation. Which branch would you prefer?
Customer
The main branch, in the afternoon.
Assistant
I can add a Saturday afternoon enquiry for the main branch. The staff can confirm a suitable time and discuss any treatment questions with you.
Staff receive a defined service and preferred branch and time. Customers get practical information without an automated treatment diagnosis or an unconfirmed appointment.
06 / USEFUL WORK
What the system can help with.
- Beauty product and service menu questions
- Published treatment prices and durations
- Branch and opening-hours information
- Approved product-use instructions
- Preferred service, branch and time
- Appointment and consultation enquiries
- Customer contact collection
- Human handoff for suitability and confirmation
07 / BUSINESS FIT
Who this is for.
- Beauty retailers
- Skincare product stores
- Salons
- Beauty studios
- Makeup artists
- Non-clinical wellness service businesses
The right fit depends on how enquiries arrive, what information customers need and who handles the next step.
08 / RELEVANT PACKAGE
Start with the scope you need.
RECOMMENDED STARTING POINT
AI LEAD
₦150,000 setup + ₦20,000/month
AI Lead suits beauty businesses handling repeated service and appointment enquiries. It adds qualification and basic follow-up to customer assistance. A smaller product-only shop can begin with AI Customer.
Starting prices. Final scope, integrations and any third-party charges are confirmed before work begins. WhatsApp integration is available as an additional service and may involve third-party setup and usage charges.
View AI LEAD09 / MARKETING CONNECTION
Your AI system can work alongside your marketing.
Service demonstrations and product content can lead to a page with a clear menu and enquiry form. Separate product questions from appointment interest so your team can follow up appropriately.
Content or advertisement → Business website → Customer assistant → Enquiry capture → Human follow-up
Advertising management and advertising spend are separate from the AI solution package.
Ask about Marketing & Growth10 / QUESTIONS & ANSWERS
Useful answers before you start.
Related use cases
Explore all use cases →NEXT STEP / START WITH THE PROBLEM
Not sure which solution fits your business?
Tell us what your business does, how customers currently contact you and where you’re losing time. We’ll recommend the simplest solution.